PC Tech Network Support in New Hyde Park, NY at Staffmark

Date Posted: 10/12/2017

Job Snapshot

Job Description

Branch ID: 5100



PC and Technology Support (30%)

Handle all end-user support calls regarding PC's and Applications

Setup and install, on end user's desks all new PC's, Thin Clients and printers. This task includes installing all relevant Hardware and Software as well as making any necessary cabling and database changes.

Repair and Upgrade all existing company PC's when necessary following approved procedures.

Responsible for the upkeep and routine maintenance of the PC database.

Make sure all equipment is properly labeled

Phone system support including all Phone reporting and monthly backups



Network Administration (20%)

Document all Computer, Network and Disaster Recovery related procedures

Assist Network Support personnel as needed in network upkeep and maintenance

Perform rewiring of network patch cable whenever a PC, server or network printer is moved.

Research Network related software



AS/400 Support (25%)

Run production jobs

Cover overflow work from AS/400 Operations staff



Crystal Reports and Intranet Servers (20%)

Maintain and Support Crystal Reports Server

Write basic to advanced level Crystal Reports

Light programming (VB, RPG, HTML and/or Java)

Maintenance of Intranet site



Hand Held Computer Support (5%)

Provided back support to HHC Operations

Act as level one support for HHC problems



Related Duties

UPS Outgoing Package Processing Coordinator

Clean back room in computer department maintaining orderliness and balance

Occasionally drive to local computer store to pick up computer components.

Light research and development projects which may include internet technologies and VB programming

Run errands outside of office to pick up various IT supplies

Occasional offsite PC Setup or repair

Document Network Infrastructure in Visio



Requirements:

Good understanding of network functions and requirements; Knowledgeable in configuring PC's.

#LI-RC1

Job Requirements

Good understanding of network functions and requirements; Knowledgeable in configuring PC�s.

To apply, please send your resume to rachelle.cadet@staffmark.com