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Field Service Technician Welding Machinery - Enfield, CT

Branch ID: 5246


Field Service Engineer

30% Travel (throughout US and Canada and comes with higher hourly travel rate)

Job Overview: Field Service Technicians resolve technical problems that occur both in house and at customers' sites. Being an OEM we are the last, but most critical, call for our customers when they have a down machine. We need people that can both walk customers to a solution over the phone as well as be able to go out and fix their problems first-hand.

Education or Work Requirements: Associates degree in electrical engineering or 3–5 years related work experience.

Knowledge Requirements:

  • Basic understanding of electrical components and theory
  • Extensive knowledge of Digital Multi-Meter (DMM) usage
  • Electrical safety procedures and practices
  • Read and understand both mechanical blueprints and electrical schematics
  • Fluent in Microsoft Excel and Word
  • Follow procedures both written and verbal
  • Ability to both give and receive instruction over the phone

Desired Skills (Experience with any of the items listed below):

  • PLC and CNC controls including G Code and/or ladder logic
  • Troubleshooting CNC machine tools/multi axis motion systems
  • High voltage (>1KV) power supplies
  • 480 volt 3 phase circuits
  • High vacuum systems (10-5 m-bar), including diffusion, turbo molecular and cryogenic pumps
  • Solid mechanical aptitude of complex mechanical assemblies.

Personal Requirements:

  • An analytical and detail-oriented personality

  • Excellent troubleshooting and problem-solving capabilities

  • Strong verbal and written communication skills

  • Positively interface with fellow employees and customers in difficult situations

  • Organized, mentally and with documentation (both hard copy and electronic)

  • Maintain accurate records of projects including machine assembly, start up and installation

  • Have the ability to manage and complete multiple projects within the required time line

  • The initiative to learn independently by utilizing available in-house knowledge

  • Be able to work independently within a team environment and communicate effectively with all

    Physical Requirements:

  • Domestic and International travel (Travel is 20%-30%)

  • Ability to work overtime when needed

  • Able to lift up to 50 pounds

  • Climb and work utilizing ladders

  • Work in confined spaces

  • Utilize mechanical hand and power tools


Overnight travel up to 30%. Mechanical, Electrical & Electronic experience - troubleshooting, repairing & servicing customers by phone and by traveling to service in person.

Job ID:

Branch ID:

Enfield, CT


Job Type:
Direct Hire Position


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Field Service Technician Welding Machinery

City, State or Zip Code: Enfield, CT

Position Type: Direct Hire Position

Date Posted: 6/04/2018