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Bilingual Customer Service Representative - Corona, CA

Branch ID: 5898

Pay Rate/Salary: At least: $18.00

Looking for a Great Customer Service Representative in a Manufacturing Environment.

Monday to Friday 7am to 4pm

Send resume to IEProfessional@staffmark.com for consideration!

Front line and follow up communication with customers via phone and email for quote requests, all aspects of order processing from entry to shipment as well as any/all customer issues or inquiries. Functions include quoting of small parts or standard equipment, quote review and order entry, packaging of instruction manuals and all pertinent order documents, pack lists & commercial invoice creation, and communication of order status to customers. Must have the ability to work in and understand a manufacturing environment. Must also have the ability to learn and understand the products and processes of our company and our customer's unique requirements.

Send resume to IEProfessional@staffmark.com for consideration!

ESSENTIAL FUNCTIONS:

  • Manage and review new customer orders/requests and manual data entry of orders as required
  • Quoting of small parts and standard products.
  • Communication and follow up regarding status of open quotes and orders with customers, as well as with internal departments.
  • Utilization of Sage Mas200 software.
  • Heavy coordination & communication with Shipping department in various locations.
  • Proactively provide problem-resolution for our customers.
  • Ability to work independently as well as in a team.
  • Ability to problem-solve and escalate issues to management when required.
  • Ability to multitask with many factors or tasks open at the same time.
  • Consistent follow through on projects, tasks and objectives.
  • Other duties as requested.

Send resume to IEProfessional@staffmark.com for consideration!


Requirements:
Experience in Customer Service within a manufacturing environment, 2+ years Experience with Inventory Management software, 2+ years (Sage MAS200 software preferred but not required). Excellent verbal and written communication skills; bilingual in Spanish is a plus. Intermediate to advanced Microsoft Office skills using Word, Outlook, Excel. Minimum Education: High School Diploma or GED; higher level is a plus.

About Staffmark

Staffmark makes all employment decisions without regard toward race, color, religion, sex, age, disability, national origin, ancestry, citizenship, marital status, gender identity, sexual orientation, status in regard to public assistance, veteran status, genetic information, disability, or membership in other legally protected classes. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.

Job ID:
101710

Branch ID/Name:
5898

Location:
Corona, CA

Category:
Customer Service

Job Type:
Temp to Hire Position
Industry
Customer Service

Posted:
6/05/2019

Apply for this Position

Bilingual Customer Service Representative

City, State or Zip Code: Corona, CA

Position Type: Temp to Hire Position

Date Posted: 6/05/2019