Manufacturing Customer Service Rep. - Cypress, CA
Branch ID: 5028
Pay Rate/Salary: $20.00 - $21.00
Enter new Returned Material Authorizations into corporate ERP system and commute.
Identify and resolve individual customer orders, credit, shipping, and return material issues.
Must have recent experience in a manufacturing Call Center.
Orders require some kind of research (wrong part# provided, incorrect price, special requirements).
Need to be action oriented with a sense of urgency since they have a time limit as to when the orders are to be entered.
Very well organized and detail oriented.
Must be a team player & willing to help in other areas
Must have Manufacturing Customer Service experience in a call center environment.
Must have CSR experience and come from an order desk / manufacturing company type of background. Heavy data entry skill required. Excellent communication skills (written and spoken) required.
Experience with EDI, ISO & Kaizen would be ideal, but not a requirement.
Please feel free to call us if you have any questions:
(714) 821-0211 Extension 00
Ask for Susana
Please email your resume to- email@example.com
WORK EXPERIENCE REQUIREMENTS: Ã¢â¬Â¢ Knowledge of relevant computer applications Ã¢â¬Â¢ ERP system knowledge (Glovia is a plus), as well as EDI implementation Ã¢â¬Â¢ Experienced customer service representative who is proactive and able to multi- task Ã¢â¬Â¢ Strong computer skills with MS Office and in particular MS Excel. Education Requirements: Preferably an associate degree in business administration / communications or high school diploma with three years experience in Customer Service or inside sales
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Temp to Hire Position
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Manufacturing Customer Service Rep.
City, State or Zip Code: Cypress, CA
Position Type: Temp to Hire Position
Date Posted: 6/27/2019