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Data Analyst - Lyndhurst, NJ

Branch ID: 5034


Pay Rate/Salary: At least: $15.00

As a Support Team Data Analyst, this role will be responsible for inbound customer and vendor data as applicable, FTP customer setup, RTN & BIL files posting and Reports & QBR Data Reports as needed. This roll will report directly to the Support Team Manager.

Inbound Customer/Vendor Data Management

  • Customer inbound data through FTP, automated process and email

  • Ensure timely uploads to systems as required

  • Trouble shoot errors through automated process

  • Communicate errors, changes, corrections with Customer Service and/or Customer directly

  • Vendor inbound data through FTP and automated process

  • Trouble shoot errors with vendors directly or through UI Manager

    FTP Management/Setup

  • Create RRD ISR requesting FTP setup

  • Forward approved ISR to RRD Helpdesk with FTP setup form request attached

  • RRD Helpdesk will forward completed FTP form via email for on-forwarding directly to customer contact

  • Credentials for each new customer will be provided within 24 hours of receipt of FTP setup request form

  • Provide FTP site support to customers as required

  • Trouble shoot any FTP site issues as required with RRD Help Desk

  • Advise Sales Rep and Customer Service once setup is complete

  • Maintain FTP Credentials list

    RTN & BIL File Management

  • RTN and BIL file corrections as needed

  • RTN and BIL file posting via FTP or Email

    Reports/QBR Data

  • Create query to pull necessary data from database for reports and QBR data as needed

-Must have experience with Microsoft Office -Previous customer service experience -Ability to communicate clearly and professionally

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:

Branch ID/Name:

Lyndhurst, NJ

Customer Service

Job Type:
Temp to Hire Position
Customer Service


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Data Analyst

City, State or Zip Code: Lyndhurst, NJ

Position Type: Temp to Hire Position

Date Posted: 7/08/2019