Job Search


   Back to Results

Customer Operations Agent - Brentwood, TN

Branch ID: 5012

Contact: franklin@staffmark.com

Pay Rate/Salary: At least: $15.00

Customer Operations Agent

A growing company in the Brentwood area is looking for multiple Customer Operation Agents to help service its customers.

*We will start interviewing mid-August and the start will be late September!

Please submit your resume ASAP to be considered.

POSITION SUMMARY:

Customer Operations Agents are tasked with gathering the appropriate Authorization and Authentication documentation for all validated users of the application.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Gathers the appropriate Authorization and Authentication documentation for all validated users of the application.

  • Follows documented procedures and utilize the internet, phone, email, and other subscription based services to verify user information such as: physical address, appropriate licenses, employment status, etc.

  • Prepares for submission to the supervisor, once all evidence is gathered and assembled.

  • Follows-up with users and/or internal stakeholders.

  • Performs revalidation procedures in line with SOC Audit.

  • Performs support tasks associated with daily operations such as filing and copying.

  • All other duties as assigned.

Education and Experience:

  • Requires 1-2 years of work-related experience.

  • Proficient with Microsoft Word, Excel, Outlook and Internet.

  • Comfortable with computer technology and learning new applications.

  • Solid communication skills with ability to effectively respond to questions.

  • Prior call center or customer service experience a plus.

  • High school graduate or equivalent required.


Requirements:
Education and Experience: �Requires 1-2 years of work-related experience. �Proficient with Microsoft Word, Excel, Outlook and Internet. �Comfortable with computer technology and learning new applications. �Solid communication skills with ability to effectively respond to questions. �Prior call center or customer service experience a plus. �High school graduate or equivalent required.

Job ID:
71581

Branch ID/Name:
5012

Location:
Brentwood, TN

Category:
Admin - Clerical

Job Type:
Not Specified Position
Industry
Admin - Clerical

Posted:
7/29/2018

Apply for this Position

Customer Operations Agent

City, State or Zip Code: Brentwood, TN

Position Type: Not Specified Position

Date Posted: 7/29/2018