Call Center Customer Service Rep - Springboro, OH
Branch ID: 515
Pay Rate/Salary: $12.00 - $12.50
Are you a reliable go getter looking for a new career? Staffmark in Middletown, Ohio has a position for you! We are recruiting for inbound call center employees with a positive attitude to put the customer at ease. This position requjires all employees to be bilingual. This position is located in Springboro, Ohio near the highway. Specific job duties are listed below, please email your resume to the email above or reach out to me at 513-420-9600. This is temp to hire and hours are 9 am - 6:30 pm Mondays-Fridays.
Respond to email inquiries.
Work various reports to manage open orders, backorders, advance replacement orders and special orders.
Respond to Live Chat requests.
Resolve and document issues reported by customers.
Work with UPS to resolve damage and lost package claims.
- Report up-line trends, problems, obstacles, opportunities, successes, and profit improvement suggestions related to customer, market, procedures, policies and practices.
MUST BE BILINGUAL (SPANISH)
Temp to Hire Position
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Call Center Customer Service Rep
City, State or Zip Code: Springboro, OH
Position Type: Temp to Hire Position
Date Posted: 5/01/2018