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Tech Support Rep - Monroe, OH

Branch ID: 103

Contact: lindsey.geswein@staffmark.com

Pay Rate/Salary: $13.00 - $14.00

Staffmark has immediate openings for Tech Support Reps with a fast-growing company located in Monroe, OH! This is a well-established company that is looking for motived, customer-service focused individuals to join their team! If you enjoy working with customers and are computer proficient, we are looking for YOU!

This position responds to end users telephone calls, email, and personnel requests for technical/application support. Additionally, will identify, research, and resolve technical problems.

  • Support all corporate hardware, software, and networking needs
  • Provide daily support to users in all systems, hardware, and software related issues
  • Effectively handle phone calls from customers by answering inquiries and clarifying desired information; researching, locating, and providing information
  • Share information with other team members on how issues were solved
  • Maintain constructive relationships with customers and bring to the attention of the manager any recurrent issues
  • Support the information needs of the Field Staff
  • Working on emailed and phone service requests

Contact Staffmark today to join our team of exceptional people!!


Requirements:
Positive attitude Computer proficient; must be familiar with Windows-based PC's Strong Excel skills Strong phone and communication skills

Job ID:
81484

Branch ID:
103

Location:
Monroe, OH

Category:
Customer Service

Job Type:
Direct Hire Position
Industry
Customer Service

Posted:
4/30/2018

Apply for this Position

Tech Support Rep

City, State or Zip Code: Monroe, OH

Position Type: Direct Hire Position

Date Posted: 4/30/2018