Technical Support Representative - Monroe, OH
Branch ID: 103
Pay Rate/Salary: $13.50 - $13.50
Staffmark has partnered with a company located in Monroe to recruit a Technical Support Agent for a great opportunity! This is a well-established company that offers room for growth and advancement.
The successful candidate will respond to end users telephone calls, email and personnel requests for technical/application support. Additionally, will identify, research, and resolve technical problems; document, track and monitor the problem to ensure timely solutions.
- Support all corporate hardware, software and networking needs.
- Provide daily support to users in all systems, hardware, and software related issues.
- Hardware/ Software Installation & Support
- Software/Update Deployment using SCCM (System Center Configuration Manager)
- MS Office Product Support – Strong Excel Skills (Macros, Graphs, etc)
- Research, Recommend and Procure electronic equipment (PC's Printers, Digital Cameras, etc)
- Experience working in a Call Center environment is preferred
Must be technically inclined Candidates must have high-energy, with a professional and friendly demeanor Must be proficient with Windows Strong communication skills are required Good problem solving skills communication and organizational skills, team-player.
Temp to Hire Position
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Technical Support Representative
City, State or Zip Code: Monroe, OH
Position Type: Temp to Hire Position
Date Posted: 6/21/2018