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Dispatcher - Vernon Rockville, CT

Branch ID: 5033


Pay Rate/Salary: $16.00 - $18.00

Dispatcher - 1st Shift

Temp To Hire Opportunity

Hours: 7am to 5pm, Monday - Friday (40 hours plus 5 hours' overtime)

Pay Rate: $16 - $18 based on experience

Responsibilities Will Include:

- Organize and manage technicians daily work assignments

- Maintain and schedule monthly maintenance agreement inspections

- Receive, schedule and dispatch customer service calls

- Maintain accurate customer, site and call history information within computer system. Add and change customer site information as needed.

- Issue purchase orders to technicians and other appropriate personnel and enter into computer system.

- Receive, scrutinize and properly code daily service reports from technicians

- Enter Payroll - Ensure accuracy of coding from Service Operations

- Order materials and provide customer quotes, when necessary.

- Schedule and dispatch all work as required.

- Effectively handle customer inquiries/requests and communicate with appropriate company personnel, when necessary

- Effectively communicate service problems, customer complaints and labor relations problems with the Service Manager

- Maintain refrigerant transaction records.

- Maintain necessary phone lists and weekly on-call list

- Maintain technicians' uniforms and pager system

- Maintain PTO requests and scheduling

For immediate consideration, please forward your resume to

- Experience with the Microsoft Office Package - MUST have Dispatch experience - Excellent Customer Service Skills - Experience working for an HVAC company would be a huge plus

Job ID:

Branch ID:

Vernon Rockville, CT

Admin - Clerical

Job Type:
Temp to Hire Position
Admin - Clerical


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City, State or Zip Code: Vernon Rockville, CT

Position Type: Temp to Hire Position

Date Posted: 7/02/2018