Dispatcher - Vernon Rockville, CT
Branch ID: 5033
Pay Rate/Salary: $16.00 - $18.00
Dispatcher - 1st Shift
Temp To Hire Opportunity
Hours: 7am to 5pm, Monday - Friday (40 hours plus 5 hours' overtime)
Pay Rate: $16 - $18 based on experience
Responsibilities Will Include:
- Organize and manage technicians daily work assignments
- Maintain and schedule monthly maintenance agreement inspections
- Receive, schedule and dispatch customer service calls
- Maintain accurate customer, site and call history information within computer system. Add and change customer site information as needed.
- Issue purchase orders to technicians and other appropriate personnel and enter into computer system.
- Receive, scrutinize and properly code daily service reports from technicians
- Enter Payroll - Ensure accuracy of coding from Service Operations
- Order materials and provide customer quotes, when necessary.
- Schedule and dispatch all work as required.
- Effectively handle customer inquiries/requests and communicate with appropriate company personnel, when necessary
- Effectively communicate service problems, customer complaints and labor relations problems with the Service Manager
- Maintain refrigerant transaction records.
- Maintain necessary phone lists and weekly on-call list
- Maintain technicians' uniforms and pager system
- Maintain PTO requests and scheduling
For immediate consideration, please forward your resume to firstname.lastname@example.org.
- Experience with the Microsoft Office Package - MUST have Dispatch experience - Excellent Customer Service Skills - Experience working for an HVAC company would be a huge plus
Vernon Rockville, CT
Admin - Clerical
Temp to Hire Position
Admin - Clerical
Apply for this Position
City, State or Zip Code: Vernon Rockville, CT
Position Type: Temp to Hire Position
Date Posted: 7/02/2018