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Membership Specialist - Newport, KY

Branch ID: 103


Pay Rate/Salary: $12.45 - $12.45

Essential Functions:

  • ï‚· Input miscellaneous data into database (address changes, unclaimed addresses, deceased members)
  • ï‚· Compare data with source documents and/or re-enter data in verification format to detect errors
  • ï‚· Compile, sort and verify accuracy of data before entering
  • ï‚· Issue membership cards, change passwords, provide fraternal officers access to website, navigate Department and Chapter webmasters through the Membership Portal
  • ï‚· Evaluate information to determine compliance with standards, using relevant information and individual judgment to determine whether events or processes comply with the National Constitution Bylaws and Regulations
  • ï‚· Perform complex phases of data entry (entering money, transferring members, corrections)
  • ï‚· Answer inbound calls and assist callers with inquires
  • ï‚· Provide personalized customer service of the highest level
  • ï‚· Take appropriate action based on needs of the callers (processing and faxing paperwork, credit card issues; communicating with other departments)
  • ï‚· Effectively communicate with members via email
  • ï‚· Additional duties as directed by the Membership Manager

Basic knowledge of Microsoft Applications. Ability to type 55WPM. Data entry experience. Excellent telephone etiquette.

Job ID:

Branch ID:

Newport, KY

Admin - Clerical

Job Type:
Temp to Hire Position
Admin - Clerical


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Membership Specialist

City, State or Zip Code: Newport, KY

Position Type: Temp to Hire Position

Date Posted: 7/02/2018