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Customer Service Representative - Pittsburgh, PA

Branch ID: 2211

Contact: jordan.rupe@staffmark.com

Pay Rate/Salary: $16.00 - $16.00

Staffmark is looking for an experienced Customer Service Representative in downtown Pittsburgh, PA. The Customer Service Representative handles customer inquiries by telephone and/or email from individual members, groups, and providers in a customer service center. The representatives troubleshoot and resolve customer inquiries and ensure that responses to inquiries are completed timely and according to established service and quality standards.

Essential Job Functions:
Resolves customer inquiries and complaints via telphonic communication in a timely and accurate manner.

  • Prepares adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution
  • Meets all productions, quality, and adherence standards. Attends all required training classes
  • Elevates issues to next level of supervision, as appropriate
  • Maintains accurate records, including timekeeping records
  • Other duties as assigned or requested

  • Hours:
    Customer Service hours of operation: M-F 8am-8pm
    Training schedule is M-F 8am-5pm
    INTERVIEW WITH STAFFMARK RIGHT NOW! 412-391-2044

Requirements:
Excellent customer service skills. Attention to detail. Must have claims experience. Must have availability between 8am-8pm.

Job ID:
85100

Branch ID:
2211

Location:
Pittsburgh, PA

Category:
Customer Service

Job Type:
Temp to Hire Position
Industry
Customer Service

Posted:
7/13/2018

Apply for this Position

Customer Service Representative

City, State or Zip Code: Pittsburgh, PA

Position Type: Temp to Hire Position

Date Posted: 7/13/2018