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Oceans Cargo Manager - Atlanta, GA

Branch ID: 5089


Pay Rate/Salary: $65,000.00 - $78,000.00

Posting Description:

The Atlanta, GA Branch has an excellent opportunity for a Manager in our Ocean Cargo department. We are looking for a team player with 5+ years supervisory experience and 10 years in the freight forwarding industry. The ideal candidate will possess excellent communication and customer service skills. Very good interpersonal skills, attention to details and a positive, professional demeanor are essential for success. This position reports to the Deputy General Manager. Based on retained knowledge and proven experience, this employee has primary responsibility and must continuously monitor progress within the department in the following areas:

Primary Duties:

  • Overseeing Branch Ocean Cargo Sales & Customer Service Staff

  • Collaboration with Ocean Cargo Operations Center (IOC)

  • Inside Customer Service

  • Visiting a Customer if requested

  • Managing the Rate filing on FMC

  • Creating a Customer profile

  • Set Up Operation

  • Rate Negotiation with SSL / Trucker

  • Managing SSL /Trucker

  • Providing Quotations to Customers

  • Participating in RFQ / Bid

  • Managing Revenue and Expenditure

  • Managing Outstanding Accounts Receivable

  • Managing Contracts with Steamship Lines and Customers

  • Support team during vacations, and other absences

  • Correspondence with Overseas Agent / Overseas Branch

  • Correspondence with other NEU branches

  • Reporting on Monthly Estimate

  • Managing POA / SLI Compliance

  • Managing Insurance Claims

  • Managing report to Head Office & Ocean Cargo Division

  • Perform specific and assigned operations and administrative tasks in order to provide high quality customer service while meeting the Company's goals.


*University Graduate or equivalent and/or significant, relevant or appropriate working experience *Excellent interpersonal and customer service skills, professional, positive, and motivated demeanor; commitment and appropriate sense of urgency to complete assignments with accuracy and efficiency *Strong organizational skills with attention to details and follow-up *Strong interpersonal, verbal and written communications, customer service and teamwork skills, with professional, positive, and motivated demeanor *Able to multitask and effectively handle changing priorities under pressure *Ability to understand, develop and maintain multi-cultural relationships *Patience – able to deal with complex processes that may involve multiple levels of approval *Strong computer skills (AS-400, Microsoft Word, Excel, Lotus Notes) Preferred Experience: *Minimum of 5 years’ supervisory management experience over a group of subordinates *Minimum of 5 -10+ years experience in Ocean Freight Forwarding and NVOCC Operations. *Must be available to work flexible scheduled hours and days depending upon customer’s demands and shipment types (such as perishable goods movements), including early or later starts, overtime, weekends and occasional holidays.

Job ID:

Branch ID/Name:

Atlanta, GA

Professional Services

Job Type:
Direct Hire Position
Professional Services


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Oceans Cargo Manager

City, State or Zip Code: Atlanta, GA

Position Type: Direct Hire Position

Date Posted: 7/29/2018