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Dispatch Coordinator - Flower Mound, TX

Branch ID: 5063

Contact: adminsupportcenterwest@staffmark.com

Pay Rate/Salary: $14.00 - $14.50

This assignment will be responsible for, but not limited to coordinating all aspects of trial reservation, planning, and distribution processes within the network as requested by the sales team.

• Serves as the key Customer Service Representative at the site, and builds strong relationships with members of the customer sales force

• Performs daily load planning, routing and coordinating of trial requests (Inbound and Outbound) using warehouse and transportation management systems

• Maintains open communication with customer sales force regarding the availability of trial units, and scheduling of deliveries.

• Acts as a central communication hub between network drivers, customers, site personnel, and third party carriers.

• Performs product functionality checks to ensure Outbound units are clean and in proper working condition.

• Utilizes thorough product knowledge to ensure customers receive the correct product in proper working condition.

• Manages and maintains trial inventory.

• Performs general administrative duties including but not limited to data entry, filing, and telephone/email correspondence.

• Complies with and identifies improvement opportunities in all related Control Procedures, Standard Operating Procedures, and Work Instructions.

• Attends regional deliveries to validate processes and manage customer service expectations.

Qualifications

• Advanced MS Office – Excel, PowerPoint, Outlook, & Word.

• Experience using warehouse, transportation, and inventory management systems preferred.

• Ability to interact with all levels of staff and external customers in a courteous and professional manner.

• Must have very strong customer service skills and the ability to interact with customers frequently.

• Ability to manage, coordinate, and prioritize multiple tasks without direct supervision.

Minimum of 1–3 years related experience and/or training required. DOT experience, warehousing experience, and familiarity with local geography and traffic patterns preferred.

Communication Skills

Compensation:

$14.50 starting pay

Schedule:

Monday-Friday 7am-5pm


Requirements:
Qualifications  Advanced level technical skills utilizing MS Office – Excel, PowerPoint, Outlook, & Word.  Experience using warehouse, transportation, and inventory management systems preferred.  Ability to interact with all levels of staff and external customers in a courteous and professional manner.  Must have very strong customer service skills and the ability to interact with customers frequently.  Ability to manage, coordinate, and prioritize multiple tasks without direct supervision.  Ability to communicate with tact, diplomacy, and authority, when necessary.

Job ID:
86033

Branch ID/Name:
5063

Location:
Flower Mound, TX

Category:
Supply Chain - Logistics

Job Type:
Temp to Hire Position
Industry
Supply Chain - Logistics

Posted:
8/01/2018

Apply for this Position

Dispatch Coordinator

City, State or Zip Code: Flower Mound, TX

Position Type: Temp to Hire Position

Date Posted: 8/01/2018