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Customer Operations Agent - Franklin, TN

Branch ID: 5012

Contact: franklin@staffmark.com

Pay Rate/Salary: At least: $15.00

Customer Operations Agent

A growing company located in Brentwood is looking for a Customer Service Agent to start Oct.1st & Oct. 22nd - January!

*MUST be able to work Thanksgiving day. Christmas day will be Closed.

Please submit your resume ASAP to be considered.

POSITION SUMMARY:

Customer Operations Agents are tasked with gathering the appropriate Authorization and Authentication documentation for all validated users of the Confirmation.com application.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Gathers the appropriate Authorization and Authentication documentation for all validated users of the Confirmation.com application.

  • Follows documented procedures and utilize the internet, phone, email, and other subscription based services to verify user information such as: physical address, appropriate licenses, employment status, etc.

  • Prepares for submission to the supervisor, once all evidence is gathered and assembled.

  • Follows-up with users and/or internal stakeholders.

  • Performs revalidation procedures in line with SOC Audit.

  • Performs support tasks associated with daily operations such as filing and copying.

  • All other duties as assigned.


Requirements:
Education and Experience: •Requires 1-2 years of work-related experience. •Proficient with Microsoft Word, Excel, Outlook and Internet. •Comfortable with computer technology and learning new applications. •Solid communication skills with ability to effectively respond to questions. •Prior call center or customer service experience a plus. •High school graduate or equivalent required.

Job ID:
86431

Branch ID/Name:
5012

Location:
Franklin, TN

Category:
Customer Service

Job Type:
Temporary Position
Industry
Customer Service

Posted:
8/08/2018

Apply for this Position

Customer Operations Agent

City, State or Zip Code: Franklin, TN

Position Type: Temporary Position

Date Posted: 8/08/2018