Technical Support Representative - Cincinnati, OH
Branch ID: 103
Pay Rate/Salary: $13.50 - $13.50
Staffmark has an immediate opening for a Help Desk Support Technician with one of the LARGEST grocery chains in Blue Ash and we're looking for great people just like you to join our team!
Provide remote technical support via phone or other media as required for various hardware and software applications.
Complete and document all call in the form of service tickets
Escalate and monitor tickets through support layers until issue resolved
Communicate technical analysis and resolution through written documentation
Problem solving with employees
Maintain and establish Call Center metrics
Contact Staffmark today to join our team of exceptional people!!
1-3 years of technical experience Ã¢â¬Â¢Basic data entry skills Ã¢â¬Â¢Great communication skills Ã¢â¬Â¢Excellent problem solving skills Ã¢â¬Â¢Ability to resolve conflicts and provide solutions Ã¢â¬Â¢Good attendance record
Temp to Hire Position
Apply for this Position
Technical Support Representative
City, State or Zip Code: Cincinnati, OH
Position Type: Temp to Hire Position
Date Posted: 9/04/2018