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LMS Help Desk Administrator - New York, NY

Branch ID: 5100


***Stamford or NYC locations available***


  • First tier of support on the Client's Learn JIRA for questions involving troubleshooting, bugs, reporting, course creation, notifications, etc.

  • Assist Learning Experience Technologists and take initiative with internal clients to ensure a smooth program set up, implementation, and reporting. This might include being in charge of the tasks listed below or training users on how to complete them independently:

    • Course creation

    • Course material administration

    • Enrollments

    • Test creation

    • Reporting

    • Course maintenance and troubleshooting

    • Client support: answer questions and troubleshoot problems for users with the LMS and other department technologies by researching and recommending solutions; provide training as needed

    • Document processes and procedures related to the learning management system


  • Passionate about technology and comfortable around systems and platforms

  • Experience in LMS administration, Totara or Moodle experience preferred

  • Help desk, or end user support experience

  • Excellent organization and attention to detail

  • SCORM and course authoring software knowledge preferred


LMS administration, Totara or Moodle experience preferred

Job ID:

Branch ID/Name:

New York, NY

Information Technology

Job Type:
Temp to Hire Position
Information Technology


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LMS Help Desk Administrator

City, State or Zip Code: New York, NY

Position Type: Temp to Hire Position

Date Posted: 9/13/2018