Mortgage Technical Writer - Scottsdale, AZ
Branch ID: 5549
Working with a growing mortgage company in Tempe that is needing a Technical Writer to join the team. Take a look at the job description and let me know if it piques your interest!
The primary responsibility of the Technical Writer is to develop and revise existing policy and procedure materials and process maps for all Operations teams. In addition the Technical writer must ensure documentation is audit ready, functional and accurately reflects the Company's procedures, process flows and controls. The Technical Writer will be involved in ongoing policy recommendations and procedure documentation, which includes adhering to a change management process, and publishing approved documentation to our intranet for all-employee access, maintaining published document version archives, and administering a quarterly policy and procedure certification process with applicable senior management.
Collaborate with Department Managers to develop new and/or revise policy and procedure documents and forms
Plan, organize and write business communications including, reports, user manuals, or policies and forms with an emphasis on completeness, level of detail, content organization, and overall understandability by all readers
Research and develop documents pertaining to programming, systems operation and user documentation including interviewing employees for information as necessary
Ensure documentation is auditable and functional
Translate business specifications into documentation that is easy to understand at the end user level
At the end of each quarter, administer the Policy and Procedure certification process with applicable Department Managers and report the results to Senior Management.
Extensive knowledge of Microsoft Word and PowerPoint. Knowledgeable about other Microsoft Office products, and possess general computer skills.
Bachelor's degree in Technical Writing. English, Journalism, Computer Science or Communications acceptable with proven outstanding writing abilities and skills
3-5 years of experience in policy, procedure, documentation and technical writing or equivalent work experience
Experience reading and understanding source code written in C# or VB.net, HTML or CSS markdown
Experience in Mortgage Loan Operations (i.e., processing, closing, and servicing) preferred
Ability to quickly grasp technical concepts and make them easily understandable in text and picture
Sr. Recruiter, CSC
Phone 480.477.3261 • Mobile 310.889.8293 • Fax 888.659.8069
Internal Extension 5070
Extensive knowledge of Microsoft Word and PowerPoint. Knowledgeable about other Microsoft Office products, and possess general computer skills. Bachelor's degree in Technical Writing. English, Journalism, Computer Science or Communications acceptable with proven outstanding writing abilities and skills.
Direct Hire Position
Apply for this Position
Mortgage Technical Writer
City, State or Zip Code: Scottsdale, AZ
Position Type: Direct Hire Position
Date Posted: 9/21/2018