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Technical Support Representative - Cincinnati, OH

Branch ID: 103

Contact: lindsey.geswein@staffmark.com

Pay Rate/Salary: At least: $13.50

Staffmark has an immediate opening for a Technical Support Representative / Help Desk Technician with one of the LARGEST grocery chains in Blue Ash and we're looking for someone like you to join our team!

Job Description:

  • Provide remote technical support via phone or other media as required for various hardware and software applications.

  • Complete and document all call in the form of service tickets

  • Escalate and monitor tickets through support layers until issue resolved

  • Communicate technical analysis and resolution through written documentation

  • Problem solving with employees

  • Maintain and establish Call Center metrics

Call or text Staffmark at 513-682-2800 today to join our team of exceptional people!!


Requirements:
1-3 years of technical experience. Basic data entry skills. Great communication skills. Excellent problem solving skills. Ability to resolve conflicts and provide solutions. Good attendance record.

Job ID:
89386

Branch ID/Name:
103

Location:
Cincinnati, OH

Category:
Customer Service

Job Type:
Temp to Hire Position
Industry
Customer Service

Posted:
10/10/2018

Apply for this Position

Technical Support Representative

City, State or Zip Code: Cincinnati, OH

Position Type: Temp to Hire Position

Date Posted: 10/10/2018