Customer Service Representative - Cincinnati, OH
Branch ID: 103
Pay Rate/Salary: At least: $11.00
Staffmark has partnered with a well-established company in Cincinnati to recruit a talented Customer Service Representative! This is a temp-to-hire opportunity with a great company. If you have customer service experience and enjoy working with customers over the phone, we are looking for YOU!
Address customer inquiries that come in through the toll-free number.
Ensure all tasks are conducted with accuracy and in a customer first manner consistent with corporate policies.
Answer business reply card correspondence.
Professionally resolve and manage difficult customer situations.
Ability to maintain and sustain established call center metrics.
Serve as a liaison between the company and the customer.
Ability to problem-solve with a goal of first contact resolution.
Input accurate customer data into the customer relationship database while speaking on the phone.
Keep managers and supervisors updated on consumer concerns and trends in product complaints.
Frequent contact with divisions, Corporate Technology, Procurement and Marketing Departments, manufacturing plants and store personnel.
Call or text Staffmark at 513-682-2800 today to join our team of exceptional people!
Customer service experience from a call center or retail setting.
Temp to Hire Position
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Customer Service Representative
City, State or Zip Code: Cincinnati, OH
Position Type: Temp to Hire Position
Date Posted: 10/10/2018