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Customer Service Representative - Cincinnati, OH

Branch ID: 103

Contact: lindsey.geswein@staffmark.com

Pay Rate/Salary: At least: $11.00

Staffmark has partnered with a well-established company in Cincinnati to recruit a talented Customer Service Representative! This is a temp-to-hire opportunity with a great company. If you have customer service experience and enjoy working with customers over the phone, we are looking for YOU!

Position Summary:

  • Address customer inquiries that come in through the toll-free number.

  • Ensure all tasks are conducted with accuracy and in a customer first manner consistent with corporate policies.

  • Answer business reply card correspondence.

  • Professionally resolve and manage difficult customer situations.

  • Ability to maintain and sustain established call center metrics.

  • Serve as a liaison between the company and the customer.

  • Ability to problem-solve with a goal of first contact resolution.

  • Input accurate customer data into the customer relationship database while speaking on the phone.

  • Keep managers and supervisors updated on consumer concerns and trends in product complaints.

  • Frequent contact with divisions, Corporate Technology, Procurement and Marketing Departments, manufacturing plants and store personnel.

Call or text Staffmark at 513-682-2800 today to join our team of exceptional people!


Requirements:
Customer service experience from a call center or retail setting.

Job ID:
89392

Branch ID/Name:
103

Location:
Cincinnati, OH

Category:
Customer Service

Job Type:
Temp to Hire Position
Industry
Customer Service

Posted:
10/10/2018

Apply for this Position

Customer Service Representative

City, State or Zip Code: Cincinnati, OH

Position Type: Temp to Hire Position

Date Posted: 10/10/2018