Customer Service Representative - Irving, TX
Branch ID: 5063
Pay Rate/Salary: $16.00 - $17.00
Staffmark is hiring a Customer Service Representative in Irving!
Job duties and responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets.
Previous experience in a customer support role. Track record of over-achieving quota. Strong phone and verbal communication skills along with active listening. Familiarity with CRM systems and practices. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities and manage time effectively.
Temp to Hire Position
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Customer Service Representative
City, State or Zip Code: Irving, TX
Position Type: Temp to Hire Position
Date Posted: 10/09/2018