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Customer Service Representative - Irving, TX

Branch ID: 5063


Pay Rate/Salary: $16.00 - $17.00

Staffmark is hiring a Customer Service Representative in Irving!

Job duties and responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets.

Previous experience in a customer support role. Track record of over-achieving quota. Strong phone and verbal communication skills along with active listening. Familiarity with CRM systems and practices. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities and manage time effectively.

Job ID:

Branch ID/Name:

Irving, TX

Customer Service

Job Type:
Temp to Hire Position
Customer Service


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Customer Service Representative

City, State or Zip Code: Irving, TX

Position Type: Temp to Hire Position

Date Posted: 10/09/2018