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Customer Service Representative - Fontana, CA

Branch ID: 5036

Contact: vidal.gutierrez@staffmark.com; Patricia.Chairez@staffmark.com; fontanabranch@staffmark.com

Pay Rate/Salary: $17.00 - $18.00

The Customer Service Representative is responsible for:

• Communicating arrival status of containers arriving at the Ports of LA/Long Beach to the customer.

• Expediting and routing movement of incoming and outgoing cargo.

• Transcribing information from our customers International Bills of Lading into our Cargo Management system.

• Updating data to include transactional milestones.

• Interfacing with customers to relay operational requirements to our warehouse staff.

• Responding to general customer service inquiries related to tracking & tracing.

This position requires accuracy, ability to validate data and make contacts with customers to resolve simple problems.

Why Choose Staffmark?

  • Opportunities to grow within the company
  • Competitive pay
  • Great work environment
  • Support from your Staffmark team to help you find the job that best fits YOU!
  • Competitive benefit, including medical, dental, vision, and life insurance, 401(k) match

We only ask one thing from you: Please apply here: www.staffmark.com

Give us a call with questions at 909-356-8087.


Requirements:
High school diploma or its equivalent required Bilingual Spanish/English preferred Routing experience required Prior experience in an Import environment preferred Desire and ability to provide excellent customer service required. Position will interact with customers by phone and email frequently. Strong data entry skill required Proficient in Web applications, Word and Excel Ability to work overtime as needed Ideal candidate will have confidence in giving daily instructions and guidance to the clerical team, have a sense of urgency, and have a "can do" attitude Ability to work independently or as part of a team Must work well under pressure and recognize importance of meeting deadlines Ability to multi-task in high pressure situations and maintain focus and purpose.

Job ID:
89774

Branch ID/Name:
5036

Location:
Fontana, CA

Category:
Customer Service

Job Type:
Temp to Hire Position
Industry
Customer Service

Posted:
10/11/2018

Apply for this Position

Customer Service Representative

City, State or Zip Code: Fontana, CA

Position Type: Temp to Hire Position

Date Posted: 10/11/2018