Customer Service Coordinator - Fort Worth, TX
Branch ID: 5039
Pay Rate/Salary: At least: $17.50
The Customer Service Coordinator is the point of contact for all online auction buyers providing them assistance, answering questions & resolving issues before, during & after our weekly auctions. The Customer Service Coordinator is also the vital link to all levels of the organization acting as a conduit of information & problem solver. As such, a key part of this role is to create a trusting and positive relationship & deliver an excellent customer experience via phone, email, chat and social media. The Customer Service Coordinator will quickly establish the customer's needs & take the required steps to meet them, interacting with internal departments and following up as necessary to ensure a satisfactory conclusion & superior customer experience.
Experience in dissolving high stress situations, strong on diplomacy with proven conflict resolution skills. Show consistent employment and longevity with previous employers
Flexibility in schedule and daily duties is a must
Critical thinking and comfortable making decisions
Computer literate and good command of Microsoft Office
Please apply online at www.staffmark.com once you complete your online application, please call (833)818-0910 to receive the onboarding packet and to get schedule for an interview at the Fort Worth Branch.
Minimum of 2 years experience of high volume inbound contact center experience, collections, customer service Ability to work independently and with minimal guidance. Excellent communication & listening skills and the desire to do the right thing High level of integrity & ethics Strong problem solving, organizational & time management skills Ability to think on your feet & concurrently handle multiple tasks and projects
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Fort Worth, TX
Temp to Hire Position
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Customer Service Coordinator
City, State or Zip Code: Fort Worth, TX
Position Type: Temp to Hire Position
Date Posted: 10/25/2018