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Customer Service Representative - Parkersburg, WV

Branch ID: 2211

Pay Rate/Salary: At least: $12.00

Are you ready to take the first step towards your new career? The Customer Service Representative handles customer inquiries by telephone and/or email from individual members in a customer service center. The representative will troubleshoot and resolve customer inquiries and ensure that responses to inquiries are completed timely and according to established service and quality standards.

Essential Job Functions:

  • Resolves customer inquiries and complaints via telephonic communication in a timely and accurate manner.
  • Prepares adjustments for services not properly processed, either systematically, or by forwarding to the appropriate area for follow up and resolution
  • Meets all productions, quality, and adherence standards. Attends all required training classes
  • Elevates issues to next level of supervision, as appropriate
  • Maintains accurate records, including timekeeping records
  • Other duties as assigned or requested


Excellent customer service skills. Attention to detail. Required availability between 8am-8pm.

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:

Branch ID/Name:

Parkersburg, WV

Customer Service

Job Type:
Temp to Hire Position
Customer Service


Apply for this Position

Customer Service Representative

City, State or Zip Code: Parkersburg, WV

Position Type: Temp to Hire Position

Date Posted: 10/26/2018