Help Desk Representative - Cincinnati, OH
Branch ID: 103
Pay Rate/Salary: At least: $13.50
Staffmark has an immediate opening for a Help Desk Technician with a large grocery chain in Blue Ash!
What you will be doing:
- Provide remote technical support via phone or other media as required for various hardware and software applications.
- Complete and document all call in the form of service tickets
- Escalate and monitor tickets through support layers until issue resolved
- Communicate technical analysis and resolution through written documentation
- Problem solving with employees
- Maintain and establish Call Center metrics
Call or text Staffmark at 513-682-2800 to join our team!
Must have minimum of 1 year experience in a technical support or IT position OR equivalent education. Must have strong communication skills, verbal and written.
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Temp to Hire Position
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Help Desk Representative
City, State or Zip Code: Cincinnati, OH
Position Type: Temp to Hire Position
Date Posted: 11/19/2018