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Customer Service Representative - San Francisco, CA

Branch ID: 3277

Seeking a Customer Service Rep in San Francisco to assist our company with a temporary need. The duration is expected to be 1-2 months. The hours are Mon – Fri, 40 hours a week (first shift).

Ideal Experience: 3+ years' experience as a CSR (preferably with experience in the financial industry). Experience using Zendesk is a plus; experience handling written communications within a customer service environment is required.

Overview:

You will help resolve issues for customers who submitted disputes online for inaccuracies in their credit reports. You will manually submit the disputes to credit bureaus, and gather investigation results to give to the customer. All customer interaction is handled over Zendesk/online (no phone conversations).

The full-time dedicated CSR will provide training in the process, but this person should have excellent written communication skills.

#LI-AG1


Requirements:
CSR experience, preferably in the finance industry; experience handling written communications or utilizing Zendesk

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:
91992

Branch ID/Name:
3277

Location:
San Francisco, CA

Category:
Customer Service

Job Type:
Temporary Position
Industry
Customer Service

Posted:
11/21/2018

Apply for this Position

Customer Service Representative

City, State or Zip Code: San Francisco, CA

Position Type: Temporary Position

Date Posted: 11/21/2018