Customer Service Representative - Lowell, AR
Branch ID: 5010
Pay Rate/Salary: At least: $10.00
Staffmark has a great opportunity for a Customer Service Representative with a local logistics company
Under routine supervision, position coordinates all activities for scheduling to include pre-calling customers, scheduling appointments for delivery, scanning and filing paperwork and maintaining an efficient and tidy workplace.
Pre-call customers to schedule an appointment for delivery (home delivery, builder sites and retail establishments) to customer requirements and maximize customer satisfaction.
Verify with the customer their product order during the pre-call to ensure accuracy of the order and minimize returns.
Answer phone promptly and respond to customer requests to provide superior customer service and satisfaction.
Scan documents and file paperwork (trip sheets, logs, bills) promptly to maintain company records for retention and retrieval and an organized, tidy workplace.
Communicate with the customer to verify order and services, address, phone number, whether large trucks are permitted on street, if there are steps or stairs leading into home and or floor where unit will be installed, automated call and the driver pre-call to provide best service and ensure accurate delivery.
Several different shifts available
7:30 am-4:30 pm
Individuals who have customer service, hospitality, and retail experience would all do very well in these roles based on their job experience.
High school diploma or general education degree (GED); -one to six months related experience and/or training; OR equivalent combination of education and experience Several different shifts available 7:30 am-4:30 pm 9:00am-6:00pm 9:30am-6:30pm 10:00am-7:00pm 11:00 am-7:00pm Noon-8:00pm 1:00pm-9:00pm
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Temp to Hire Position
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Customer Service Representative
City, State or Zip Code: Lowell, AR
Position Type: Temp to Hire Position
Date Posted: 11/30/2018