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Freight Brokerage Dispatcher - Torrance, CA

Branch ID: 3212

Pay Rate/Salary: $20.00 - $30.00

3 PL company providing freight services seeks individual for our freight brokerage division as a carrier truckload dispatcher. The ideal candidate will have knowledge and experience in Logistics / Freight Brokerage industry with knowledge in FTL and LTL/Partials, both Rail and OTR. The successful candidate will be responsible for managing all aspects of shipping routes and delivery, specifically regarding customer satisfaction. We like to encourage repeat business among our customers, so we take customer service seriously. Everyone in the logistics department is responsible for responding immediately to customer requests or questions and for notifying customers about any delays in the delivery schedule. Staying on top of all accounts and coordinating with other departments are essential qualities to progress in this position.


Manage the maintenance, preparation and routing of shipments

Sending rate quotes to the customer

Negotiating rates with carriers

Prepare accurate bills of lading

Communicate carriers to ensure prompt pick-up and delivery of shipments

Arrange same-day deliveries whenever possible

Review Bill of Ladings and shipment contents prior to releasing them to the carrier

Track and analyze shipments to ensure on time delivery

Respond to customer inquiries and refer clients to the appropriate channels

Ensure quality of all services and processes within the facility

High school diploma/GED required (bachelor’s degree preferred) 2+ years’ experience in customer service or logistics management a must Excellent communication and problem-solving skills Ability to work well in a fast-paced environment TMS experience required Loadboards

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:

Branch ID/Name:

Torrance, CA

Admin - Clerical

Job Type:
Direct Hire Position
Admin - Clerical


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Freight Brokerage Dispatcher

City, State or Zip Code: Torrance, CA

Position Type: Direct Hire Position

Date Posted: 12/27/2018