Compliance Help Desk Analyst - Stamford, CT
Branch ID: 5100
- Assist employees in understanding their specific mandatory compliance activities and requirements.
- Provide detailed guidance via phone, email and chat tools
- Answer questions related to the fundamental compliance standards.
- Handle large volume of customer interactions professionally and accurately
- Demonstrate good judgment in the appropriate method to assist customers
- Quickly and accurately document customer interactions in customer management tool (Service Desk)
- Performs other job-related duties as assigned
Education & Experience: Bachelor's Degree, Customer Service experience required, Securities/Finance industry experience preferred
Proficient Microsoft Office skills, Strong problem solving skills and attention to detail, Familiarity with Securities/Finance industry, Ability to deal with competing priorities, Customer Service attitude, 40 WPM minimum typing speed
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
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Compliance Help Desk Analyst
City, State or Zip Code: Stamford, CT
Position Type: Temporary Position
Date Posted: 1/04/2019