Hospice Dispatcher - Mesa, AZ
Branch ID: 5114
Pay Rate/Salary: $15.00 - $17.00
1. Receives and responds to inbound calls from clients and coordinates delivery of equipment, pick-up, maintenance or changes in service. Following standard operating procedures creates patient records and captures complete information and equipment requests generated from authorized Hospice representatives in the company system and dispatches as appropriate.
2. Plans and coordinates equipment logistics on a day to day basis. Reviews the system for any open orders pending dispatch for the current day or past dates to ensure all service requests are fulfilled. Assesses technician availability and assign and/or reassigns orders considering priority orders, efficiencies, and service expectations.
3. Maintains inbound and outbound communication with technicians to verify order receipt of job add-on's. Relays all information pertinent to meet service levels and ensure technician safety (e.g., place, time, equipment ordered, and infectious diseases).
1. High school diploma or equivalent 2. Minimum 2 years in a dispatch role 3. Minimum 1 year call center experience 4. High attention to detail and ability to multitask 5. Great job longevity and reliable transportation This position is Monday - Friday, but you must be flexible on hours.
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Temp to Hire Position
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City, State or Zip Code: Mesa, AZ
Position Type: Temp to Hire Position
Date Posted: 1/07/2019