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Ocean Import and Export Agent - Atlanta, GA

Branch ID: 5089

Pay Rate/Salary: $17.00 - $21.00

Staffmark Atlanta Airport Office is currently looking for the right candidate for a DIRECT HIRE opportunity with our customer in the College Park area.

This is position is for an Agent and/or Sr. Agent in the Ocean Import and/or Export Department

Posting Description:

The IOC has an excellent opportunity for a Sr. Ocean Export Agent. We are looking for a team player with 2+ years experience in the freight forwarding industry. The ideal candidate will possess excellent communication and customer service skills. Very good interpersonal skills, attention to details and a positive, professional demeanor are essential for success. The position will report to the Assistant Manager of the IOC. Duties include but are not limited to the following:

Primary Duties:

  • Identify, organize and coordinate customer shipping requirements

  • Accurately, timely and efficiently prepare documents for ocean export shipments; and import documents for distribution to Brokerage Operations and/or customers' Brokers

  • Accurately and timely prepare invoices; and all required AS-400 database entries

  • Effectively coordinate pickup and delivery orders with steamship, trucking, rail and warehouse companies

  • Provide professional, high quality customer service by direct customer contact

  • Communicate effectively with internal departments, other regional branches and offices, and all external contacts

  • Effectively interface and consult with the Branch Licensed Broker and Customs Brokerage Operations staff to obtain technical guidance for regulatory compliance purposes as required by agencies including the FMC, EAR and U.S. Customs

  • Provide rates to internal and external customers, direct contact with customer

  • Timely and professional daily communications with customer via phone, fax and email

  • Interact professionally with co-workers and others at all times

  • Perform specific and assigned operations and administrative tasks in order to provide high quality customer service while meeting the Company's goals


High School Graduate, GED or equivalency certificate, or significant, relevant or appropriate working experience 5+ years’ freight-forwarding industry experience in ocean export Experience in FCL / LCL Ocean Cargo logistics and documentation Experience with steamship lines' Bill of Lading and INCO terms Experience with Ocean accounting Basic to Intermediate PC skills – MS Word, Excel, Lotus Notes, AS400 knowledge Excellent interpersonal and customer service skills, professional and positive demeanor Commitment to the appropriate sense of urgency to complete assignments with accuracy and efficiency Strong organizational skills with superior attention to details and follow-up Strong interpersonal, verbal and written communications, customer service and teamwork skills, with professional, positive, and motivated demeanor Able to multitask and effectively handle changing priorities under pressure Ability to understand, develop and maintain multi-cultural relationships. Patience – able to deal with complex processes that may involve multiple levels of approval

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:

Branch ID/Name:

Atlanta, GA

Admin - Clerical

Job Type:
Direct Hire Position
Admin - Clerical


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Ocean Import and Export Agent

City, State or Zip Code: Atlanta, GA

Position Type: Direct Hire Position

Date Posted: 1/11/2019