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Customer Service Specialist - Franklin, TN

Branch ID: 5012

Pay Rate/Salary: At least: $14.00

Staffmark is hiring for Customer Service Agents in Franklin, TN for a well-known cutting edge call center in the beautiful Cool Springs! This position may provide the opportunity for you to get hired directly by our client! If you are looking for a Customer Service career with a great company, Staffmark wants to talk to YOU!

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.

For more information please call Staffmark at 615-435-8011 or email

Previous call center and customer service experience is a plus.

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:

Branch ID/Name:

Franklin, TN

Customer Service

Job Type:
Temp to Hire Position
Customer Service


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Customer Service Specialist

City, State or Zip Code: Franklin, TN

Position Type: Temp to Hire Position

Date Posted: 1/14/2019