Order Support Agent - Austin, TX
Branch ID: 5427
Pay Rate/Salary: $15.00 - $16.13
Staffmark is seeking a professional Order Support Agent to join the global contact center of a large semi-conductor facility in Northeast Austin. This is a Direct Hire opportunity. This person will be responsible for all customer needs pertaining to incoming and outgoing orders.
Hours of operation are 24/7 - employee must have open availability; Shift differentials will be provided.
Key responsibilities include, but are limited to:
•Generating shipping and billing information
•Receive and forward requests for quotes to appropriate department
•Work with sourcing team for vendor, pricing and request availability
•Receive purchase orders for parts and/or service orders
•Order and track parts from appropriate fulfillment center
•Track orders and ensure requested materials/service is delivered within the quoted time frame
•Other duties as assigned
If interested please reply to posting with resume.
High School degree or equivalent Minimum 2 years customer service experience in a high volume environment SAP experience a plus Proficient in MS Office applications (Word, Excel and PowerPoint) Excellent communication skills, both written and verbal Ability to work independently as well as in a team environment Ability to multi-task between variety of customers
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
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Order Support Agent
City, State or Zip Code: Austin, TX
Position Type: Direct Hire Position
Date Posted: 1/21/2019