Call Center Trainer - Austin, TX
Branch ID: 5427
Pay Rate/Salary: $14.00 - $20.00
Staffmark is seeking a motivated and self-directed trainer to join a small team at a call center in North Austin. This person will be responsible for working with client and management teams to create a training program for customer service and sale agents. Ideal employee will have excellent communication and presentation skills.
- Work with management team to identify and create training materials
- Collaborate with supervisors to set agent benchmarks
- Communicate with customer to assure messaging is consistent
- Work with employees to build skill sets
- Other duties as needed
- High School diploma or equivalent
- Previous training experience; call center training a plus!!
- Ability to work independently and be self-directed
- Excellent communication skills - written and verbal
- Excellent presentation skills
- Ability to work with technology to create training materials
If you are interested please respond to posting with your resume.
High School diploma or equivalent Previous training experience; call center training a plus! Ability to work independently and be self-directed Excellent communication skills - written and verbal Excellent presentation skills Ability to work with technology to create training materials
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Temp to Hire Position
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Call Center Trainer
City, State or Zip Code: Austin, TX
Position Type: Temp to Hire Position
Date Posted: 1/28/2019