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Client Services Representative - Long Beach, CA

Branch ID: 3227

Pay Rate/Salary: At least: $16.00

Responsibilities:

  • Manage customer inquiries by phone or email professionally

  • Provide Rate Quotes for potential shipments

  • Process Pick Up requests, forms, and applications

  • Interact with other departments to resolve customer related matters

  • Handle and resolve customer complaints

  • Provide customers with product and service information

  • Record details of inquiries, comments, complaints, and actions taken

  • Identify and escalate priority issues

  • Follow up customer calls where necessary


Requirements:
Seeking an individual that has experience working as a CSR in a logistics or transportation company. The ideal candidate must be willing to learn quickly, the transportation company is ever changing and ideal employee must be able adapt quickly. Some College experience required .

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:
95250

Branch ID/Name:
3227

Location:
Long Beach, CA

Category:
Transportation

Job Type:
Temp to Hire Position
Industry
Transportation

Posted:
2/04/2019

Apply for this Position

Client Services Representative

City, State or Zip Code: Long Beach, CA

Position Type: Temp to Hire Position

Date Posted: 2/04/2019