Customer Service Representatives - Tempe, AZ
Branch ID: 5114
Pay Rate/Salary: At least: $14.00
We are hiring outstanding customer service candidates for a great opportunity in the East Valley area. Do you like helping people? Are you looking for a career not just a job? We are looking for you!
The Customer Service agent will be providing service to both commercial and residential customers in multiple states from coast to coast.
Duties and Responsibilities
Answer incoming calls for a high call volume environment
Able to react effectively and calmly in a stressful situation
Accurately enter new customer information into customer database
Researching required information using accessible resources
Contacts correct field technician with lead information or route calls to appropriate personnel
Identifying, escalating priority issues and reporting to the high-level management
Document all call information according to standard operating procedures
Maintains/exceeds department productivity goals and performance measures
Special projects as assigned by the Call Center Supervisor
Don't miss this temp to hire opportunity! We are setting up immediate interviews. Apply today at staffmark.com.
The ideal candidate will have the following: One year experience in a call center or customer service environment; High School diploma or GED; Knowledge of customer service principles and practices; Good data entry, grammar and verbal skills; type 45 wpm or more; Proficient in relevant computer applications; Ability to work from 10:30am-7pm Monday through Friday and 2 Saturdays a month as part of the work schedule
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Temp to Hire Position
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Customer Service Representatives
City, State or Zip Code: Tempe, AZ
Position Type: Temp to Hire Position
Date Posted: 2/05/2019