Information Systems Consultant - Knoxville, TN
Branch ID: 2278
Major activities include the following.
Lead the project development and execution, resulting in the successful delivery of business and analytics solutions which meet or exceed customer expectations.
Develop an in-depth understanding of the business processes or technologies in area(s) of assignment; participate in, and learn how to perform, the analysis of the customer's processes to identify gaps and opportunities for improvement.
·Establish and maintain a high level of customer interaction within area of responsibility in order to identify and recommend new business and analytics solutions, enhancements to existing solutions, and/or business process improvements in order to achieve continued business results.
Deliver results through the effective use of remote personnel or teams who do not have a direct reporting relationship to the incumbent. Ensure support resources have appropriate training and documentation to deliver project results or resolve customer support issues.
Provide reactionary support and proactive preventative maintenance on existing solutions, interfaces, or technologies within assigned areas or responsibility, with minimal supervision. Ensure all service interruptions are investigated and communicated appropriately. Establish appropriate solution support processes and procedures, including key performance/quality metrics and indicators.
Establish and maintain a strong partnership with global team members to jointly define new opportunities to leverage advanced business and analytics solution techniques, processes, and tools within their functional business or technical areas, as well as transition new/existing solutions, where appropriate.
Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the customer business organization.
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
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Information Systems Consultant
City, State or Zip Code: Knoxville, TN
Position Type: Direct Hire Position
Date Posted: 2/08/2019