Employment Verification Specialist - Nashville, TN
Branch ID: 5012
Pay Rate/Salary: At least: $13.00
POSITION PURPOSE AND OBJECTIVES
The role of the Employment & Wage Verification Customer Support Specialist is to service incoming calls for the EWV Department with the highest level of customer care. As an externally facing representative of our organization, the Employment & Wage Verification Customer Support Specialist will provide guidance and customer service to all callers in professional manner. The Employment & Wage Verification Customer Support Specialist will be responsible for providing clients with resolution on all issues that relate to their Wage Verification to ensure verifications are completed accurately, and in a timely manner.
PRIMARY JOB FUNCTIONS
- Receive incoming calls from the Wage Queues
- Complete Request / Correction / Rush slips in their entirety
- Complete a minimum of 30 Social Service Requests per day (150 per week)
Proficiency in MS Word, MS Excel, Outlook, Internet, TNC Application and Adobe. Ability to deal with high call volume as it relates to incoming client calls and offer our clients resolution as it relates to their issue. Ability to handle sensitive and confidential information appropriately. Excellent punctuality and attendance are required.
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Admin - Clerical
Temp to Hire Position
Admin - Clerical
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Employment Verification Specialist
City, State or Zip Code: Nashville, TN
Position Type: Temp to Hire Position
Date Posted: 2/13/2019