Customer Service Specialist - Torrance, CA
Branch ID: 3212
Pay Rate/Salary: $20.00 - $21.00
The position is responsible for order processing and order management for select accounts.
- Enter, review, edit and maintain customer order requests. Manage orders from receipt to delivery.
- Respond to customer and or sales force inquiries, maintain order processing portfolio, problem resolving and provide various data reports.
- Work closely with the accounts and sales force to ensure customer satisfaction and Communicate with key personnel to obtain an understanding of the customer operations and business requirements.
- Interface with the various departments: Inventory Management, Supply Chain, Finance, Credit & Collections, I&C, Sales and Sales Operations, Transportation and Distribution.
At least one year of related experience. Experience with order management and/or experience in the consumer products industry. Able to handle difficult or challenging situations with diplomacy, tact and professionalism Analytical ability - the ability to successfully interact with external and internal partners to problem solve to achieve goals Able to have a high attention to detail allowing for thorough and accurate work. Excellent verbal and written communication skills Strong PC skills (MS Word, MS Excel, MS Outlook). SAP experience a plus Strong organizational and time management skills required Temporary assignment. Must be proficient using Excel.
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.
Admin - Clerical
Temp to Hire Position
Admin - Clerical
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Customer Service Specialist
City, State or Zip Code: Torrance, CA
Position Type: Temp to Hire Position
Date Posted: 3/13/2019