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Customer Service Rep - Redlands, CA

Branch ID: 5898

Pay Rate/Salary: $16.50 - $17.50

Great Company has a great opportunity in Redlands, CA for a Customer Service Representative. 25WPM

Use your problem-solving and research skills to audit and process software orders for our domestic and international customers. This is a rewarding opportunity to be a liaison between our customers for administrative issues and questions.

Responsibilities:

  • Manage all order-related activity for an assigned customer base including order processing, shipping schedule, invoicing, and post-delivery support

  • Track licenses, maintenance, and entitlements for each customer

  • Create and follow up on customer quotes as needed

  • Update and maintain customer account information databases

  • Be available to answer questions from customers or internal employees

  • Participate on project teams as assigned

Apply at www.mystaffmark.com and call 951-384-7555


Requirements:
High school diploma or general education degree (GED) with some college preferred Two or more years of customer service experience or equivalent combination of education and experience Basic knowledge of word processing, spreadsheet, and database software Minimum typing speed of 25 wpm Strong communication, prioritization, and multi-tasking skills Enjoy working in a fast-paced environment Ability to use resources to research issues and handle complex customer calls

About Staffmark

Staffmark makes all employment decisions without regard toward race, color, religion, sex, age, disability, national origin, ancestry, citizenship, marital status, gender identity, sexual orientation, status in regard to public assistance, veteran status, genetic information, disability, or membership in other legally protected classes. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.

Job ID:
98328

Branch ID/Name:
5898

Location:
Redlands, CA

Category:
Customer Service

Job Type:
Temp to Hire Position
Industry
Customer Service

Posted:
4/03/2019

Apply for this Position

Customer Service Rep

City, State or Zip Code: Redlands, CA

Position Type: Temp to Hire Position

Date Posted: 4/03/2019