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Call Center Tech Support Rep - Antioch, TN

Branch ID: 5568

Pay Rate/Salary: $17.00 - $17.25

Staffmark loves matching great people to great jobs. Staffmark is accepting applications for tech savvy Premier Support Solutions Representative - Asurion in the Nashville area. This job offers steady work, direct-hire/permanent opportunities and a chance to work in a fun and fast paced work environment.

Our Premier Support Solution Representatives are the front-line support for more than 300 million customers. As a Technical Support Representative, you will:

  • Maintain exceptional customer service while providing technology solutions for customers' inquiries about hardware, software OS, apps, and compatibility
  • Remotely support multiple technology devices across Windows, Android, Blackberry OS, Apple iOS

If you can identify with the following, then Asurion wants you!

  • Are you a tech-curious person?
  • Can you put the customer first?
  • Are you a team player?
  • Are you dedicated to problem resolution?
  • Are you patient and possess exceptional/empathetic listening skills?
  • Can you adapt your knowledge to unfamiliar situations?
  • Do you approach challenges with a positive attitude?

Minimum requirements:

  • High school diploma or GED
  • Flexible to work all shifts as required (evenings, weekends, and holidays)
  • 6 months of previous customer service experience
  • Pass pre-employment assessment
  • Willing to submit a pre-employment drug screen

The following video link illustrates the fun and excitement employees have at Asurion!

https://www.youtube.com/watch?v=8AM9b5Y9Aes&list=PLH3EyLi9w_vdODby0cEE5Mj5iTg_XRtOw&index=7

To be considered for the role please complete the pre-assessment by using the link: https://take.indeedassessments.com/apply/7bg-sqov7pld-va


Requirements:
Active coaching that empowers employees to reach full potential  -High school diploma or GED -Flexible to work all shifts as required (evenings, weekends, and holidays) -6 months of previous customer service experience -Call Center Experience a plus -Pass pre-employment assessment -Willing to submit a pre-employment drug screen

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:
98481

Branch ID/Name:
5568

Location:
Antioch, TN

Category:
Customer Service

Job Type:
Direct Hire Position
Industry
Customer Service

Posted:
4/08/2019

Apply for this Position

Call Center Tech Support Rep

City, State or Zip Code: Antioch, TN

Position Type: Direct Hire Position

Date Posted: 4/08/2019