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Onboarding Administration Representative - Nashville, TN

Branch ID: 5012

Pay Rate/Salary: At least: $17.00



The Onboarding Administration Representative is a member of the HR Service Center team, responsible for providing customer service and support to candidates, employees (active and inactive), managers, HR Field staff, and company vendors for questions, issues, and problems related to onboarding administration. The Onboarding Administration Representative will perform administrative and transactional activities in support of these functions, including but not limited to processing background results, adjudications, pre-adverse processes, candidate confirmations, candidate onboarding retriggers, start date changes, rescinding offers and PSG. The Onboarding Representative will work under direction from an HRSC Onboarding Administration Supervisor to ensure HR service delivery is consistently high-quality and partner with Talent Acquisition COE, HRIS, HR Business Partners, Managers, Employees, Employee Relations COE, PreCheck, and other HROC Service Groups. Onboarding Administrations Reps will utilize Atlas, Taleo, Lawson, Case Management, Onboarding, Kronos, Finesse/UCCE, and Outlook Mailboxes.


The Onboarding Administration Representative will be responsible for some or all of the following under direction of a HR Shared Services Supervisor:

  • Troubleshoot questions from field HR Representatives and partnering service groups regarding Onboarding, Background Checks, Adjudications, Pre-Adverse Processing, Rescinded Offers, Start Date Changes, Candidate Confirmations and Candidate Retriggers.

  • Support enterprise-wide candidate confirmations by reviewing job description requirements and background checks to facilitate confirmation and determine hire action type with appropriate reason code.

  • Facilitate 'second-day' entry of licensure and education, as well as upload background checks, adjudications and drug screens appropriately for all hired employees.

  • Serve as a liaison between internal customers and vendors (IE: PreCheck, License Manager Pro, etc.)

  • Review employees' current position within Onboarding to complete/update start date for all new hires, rehires and transfers appropriately per HRBP/Manager/Recruiter request.


  • Prior knowledge of HR concepts and terminology

  • Able to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity

  • Strong customer service orientation

  • Strong computer skills and technical capabilities, including but not limited to, Microsoft Office and Lawson HRMS

  • Must be flexible, work well under pressure, and have the ability to readily adapt to change

For those that are interested, submit an updated resume to

The schedule for this position will be 1 p.m. – 9:30 p.m. (Monday - Friday) with rotating weekends. Please note the first 8 weeks will be training and the schedule for training will be 7:30 a.m.-4 p.m.

College Graduate Preferred Undergrad Other as Noted: Significant and direct experience in a customer service center environment may be considered in lieu of college degree requirement

About Staffmark

The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.

Job ID:

Branch ID/Name:

Nashville, TN

Human Resources

Job Type:
Temp to Hire Position
Human Resources


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Onboarding Administration Representative

City, State or Zip Code: Nashville, TN

Position Type: Temp to Hire Position

Date Posted: 4/10/2019